Mumbai terrorist attacks show that search engines still can't get breaking news right
We are used to hearing that search engines are one of the primary routes that people find news on the net, but I've just been having a scout around the three major search engines as news of the terrorist attack in Mumbai unfolds, and I have to say that they are not performing very well. Google does have some news results inserted into the one word search for 'mumbai', but they are not in the top slot. Searching for 'india'...
Taking the 'Ooh' out of Google: Getting site search right - Part 12
Yesterday I began to wrap up my series of posts about getting site search right with the start of a step-by-step guide to transforming the style of Google results that users are familiar with, into something with a richer user experience. Add structured data Google understands a lot about the structure of the web. It understands how all the pages that it has crawled on your site are linked together, and uses this to understand what the key pages...
Taking the 'Ooh' out of Google: Getting site search right - Part 11
Transforming your results During the course of this series of articles, I've looked at various elements of interface design which have been employed, for better or for worse, across a wide range of European newspaper websites. Today I'm going to wrap up the series by laying out a step-by-step transformation of Google's search results listing into something that presents users who opt for 'site search' with a richer UI experience. Google's layout In part 2 of this series, I...
Taking the 'Ooh' out of Google: Getting site search right - Part 10
Over the last couple of weeks I've been publishing a series of posts about getting site search right, based on my presentation at the 2008 Amsterdam Euro IA Summit. Today I wanted to look at some examples of poor search user experience design which you should seek to avoid. Don't use confusing gimmicks Lots of search technologies come with plenty of features in them for displaying relevancy to the user - almost all of them useless. Giving results a...
8 Search APIs for Hack Days
I spent most of yesterday at The Guardian's first ever internal Hack Day. I gave one of the short five minute 'lightning' talks that got the event kicked off. I wanted to outline a few of the search related APIs out there that might prove useful as people put their hacks together. Here's the written down version... Google AJAX Search API I'll start with the big one - the Google AJAX Search API. This lets you put Google Search in...
Taking the 'Ooh' out of Google: Getting site search right - Part 9
I've been writing a series of posts about getting site search right based on my presentation at the Euro IA Summit in Amsterdam this year In the last part I started looking at some examples where search user experience goes wrong. In order to entice the masses away from Google, a site search needs to be on the top of its game, and avoid things like intrusive adverts, opening unnecessary new windows, and providing an inconsistent experience. Another sure...
Taking the 'Ooh' out of Google: Getting site search right - Part 8
A couple of weeks back I began a series of articles on currybetdotnet based upon my recent talk at the Euro IA Summit. As well as looking at ways that site search can be made distinctive from Google by including thumbnails and information Google can't obtain, 'advanced' search, and following some positive European examples, I've been looking at areas of the user experience where designers need to show caution. Today I want to start looking at some examples of...
Taking the 'Ooh' out of Google: Getting site search right - Part 7
Over the last couple of weeks I've been publishing a series of posts based on an expanded version of the presentation I gave at the 2008 Euro IA Summit in Amsterdam at the end of September. There, I was talking about "Taking the 'Ooh' out of Google", and getting site search right for news. I've looked at ways that site search can be made distinctive from Google by including thumbnail images, information Google can't obtain, providing usable 'advanced' search,...
The evil of searching for 'Gary Glitter'
Personally I remain unconvinced of the power of 70's music to reach out through time and corrupt the youth of today via the medium of guidance notes for exams, but that hasn't stopped the Gary Glitter GCSE 'scandal' being one of the main media storms of the day. For me perhaps the most unintentionally funny bit of it is the quote from the anonymous headmaster in The Sun about his fears when teenagers go online: "He's a convicted paedophile jailed...
He might be the Web 2.0 President, but Barack Obama's change.gov site doesn't get SEO
There has been a lot of discussion in the mainstream media about the role the Internet played in electing Barack Obama as the next President of the USA, but I haven't seen very much of it being focussed on the search engine visibility of the candidates and their campaigns. By Thursday, Obama had launched the change.gov transition portal, and transatlantic search engine guru Danny Sullivan was extremely critical of the search engine friendliness of the site in both an article...
Taking the 'Ooh' out of Google: Getting site search right - Part 6 p>
Taking the 'Ooh' out of Google: Getting site search right - Part 5 p>
Taking the 'Ooh' out of Google: Getting site search right - Part 4 p>
Taking the 'Ooh' out of Google: Getting site search right - Part 3 p>
Taking the 'Ooh' out of Google: Getting site search right - Part 2 p>
Taking the 'Ooh' out of Google: Getting site search right - Part 1 p>
Introducing Olympic Chipwrapper p>
BBC iPlayer browser search plug-in updated p>
More thoughts on Google's sitelinks algorithm p>
Is this evidence that Google hand-edits 'sitelinks' for small sites? p>
Begging more questions than answers - the BBC Trust bbc.co.uk review: Search p>
Introducing the Euro 2008 edition of Chipwrapper p>
Google News and the missing Mayor from Henley p>
At last, some varied 'popular' search terms on the Express site p>
OMG! They are not searching for 'Princess Diana' anymore at the Daily Express! p>
Chipwrapper and the Ofcom PSB review p>
How many British newspapers use sitemap.xml to help search engine indexing? p>
Newspaper "Site Search Smackdown": Round 6 - Google vs The Search Engine All-Stars p>
Newspaper "Site Search Smackdown": Round 5 - The Newspapers vs Google p>
Newspaper "Site Search Smackdown": Round 4 - The Daily Express vs The Times p>
Newspaper "Site Search Smackdown": Round 3 - The Guardian vs The Mirror p>
Newspaper "Site Search Smackdown": Round 2 - The Telegraph vs The Independent p>
Newspaper "Site Search Smackdown": Round 1 - The Daily Mail vs The Sun p>
The online fall-out of the Daily Express apology to Madeleine McCann's family p>
Search the blogs of the Miami IA Summit p>
Personal search engine optimsation for Information Architects p>
Google blocks access to the Biased BBC blog via search p>
FAQ you! ACAP doesn't do 'attribution' for critics p>
24/7 TV news websites: Part 12 - Search III p>
24/7 TV news websites: Part 11 - Search II p>
24/7 TV news websites: Part 10 - Search p>
Reflecting on reflections of a Newsosaur p>
ACAP - flawed and broken from the start? p>
That 2002 BBCi Search impartiality problem in full p>
Headline buzz tag cloud now on Chipwrapper p>
Pavarotti and Jane Tomlinson's deaths test search p>
Chipwrapper gets a rugby edition for the world cup p>
Introducing Chipwrapper - a UK newspaper search engine p>
Using 'TEST' as a test search term is quite testing for TravelMail and others p>
BBC iPlayer search plugin for Internet Explorer and Firefox, and an iPlayer Google Toolbar button p>
Back at the BBC (slight return) p>
Google Toolbar buttons for British newspapers including headline feeds p>
British newspaper search plugins for Internet Explorer 7 and Firefox 2 p>
BBC search plugins for Internet Explorer 7 and Firefox 2 p>
Tweaking my old Glastonbury articles in response to searches p>
Google search results promoting YouTube's Premier League copyright infringement p>
Guess who is the the favourite search term on the Daily Express site? p>
Who benefits financially from the Madeleine McCann publicity juggernaut? p>
How much did shingles cost in 1963? p>
Questionable eBay adverts on Google "Jewish cemetery" searches p>
Google putting Wikipedia extracts at #1 - for Bruce Hornsby anyway p>
My 'biased' view of the Biased BBC blog - part two p>
Search Engine Land's social bookmarking faux pas p>
Google kills the political Googlebomb - well, unless you are French p>
Sitemaps in search engine news p>
Someone auctions FTP access to a .gov site on eBay p>
High rankings for Wikipedia doesn't mean the net has been hi-jacked by teenagers p>
Ignore the #privacy campaign - searching the internet is not a private activity. Period. p>
Smarter searching: liberating information from the Internet - Shopping around p>
Smarter searching: liberating information from the Internet - Easier visual interfaces p>
Smarter searching: liberating information from the Internet - Let the information come to you p>
Smarter searching: liberating information from the Internet - Optimise your browser for search p>
Smarter searching: liberating information from the Internet - Yahoo!'s "social search" concept p>
Smarter searching: liberating information from the Internet - Google's personal search services p>
Smarter searching: liberating information from the Internet p>
Lou Rosenfeld and Rich Wiggins present their search analytics survey results p>
Redesigned Sun Online search p>
Search across photo-sharing sites from Kodak, Shutterfly, Snapfish and PictureTrail p>
The release of AOL search data risks demonising search log analysis as a tool p>
Searching for pictures on ImageShack and Yahoo! Photos p>
Using image search on Slide p>
Using image search on Photobucket p>
Why webmasters don't like Lycos Retriever p>
Looking at Lycos Retriever Beta p>
Searching The Sun online - part two p>
Search box placement in British newspaper search result pages p>
British newspaper homepage search box placement p>
Surveying search across British online newspapers p>
Searching The Daily Star and The Sunday Sport p>
Searching The Daily Express p>
Searching The Financial Times p>
Yahoo! Answers - Beta AND (New) p>
Searching 'This Is London' from The Evening Standard p>
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About Martin Belam
I'm a London-based internet consultant and writer, with 8 years experience in product management, information architecture, and user experience design for global brands like Sony, Vodafone, The Guardian and the BBC. I specialise in advising on search, widgets, RSS, online news publishing and bulk email delivery.
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email: martin.belam@currybet.net
tel: +44 (0) 7801 828718
twitter: currybet
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