T-Mobile hot-spots in Austria suffer from poor translation

Martin Belam
Written by
Published 5 March, 2007
Categories: , ,

<< previous | next >>
1 comment so far 
Add your comment Add your comment

I posted earlier about my experience of using a localised survey product at Salzburg's airport last week. Whilst I was there I also bought an hour of internet access via a T-Mobile hot spot, and experienced a little glitch in the English translation of the Austrian version of their service.

I was quite happily browsing away, when my copy of Firefox was brought to a halt by an urgent dialogue box.

Your time has run out!
20070305_t-mobile-dialogue.gif

The thing is, when you flipped to the T-Mobile tab, you could clearly see that I did have time remaining on the service - 5 minutes to be exact.

20070305_t-mobile-screencap.gif

Clicking OK on the dialogue box allowed me to resume my session - albeit with a minute or so wasted whilst I had tried to work out what was going on.

What the dialogue box was meant to be conveying was a warning that my time was running out, not that it had run out.

A simple translation error then, but one that is going to impact on the user experience of anyone using T-Mobile in Austria having switched the service to English language.

1 comment so far

>> "T-Mobile hot-spots in Austira suffer from poor translation"

:-(

Rather than suffering from poor proof-reading like currybetdotnet clearly does...

Leave your comment


Alan Turing wouldn't be impressed with this crude test,
but please prove you are a person and type toothpaste into this box:
  

A limited set of HTML tags are allowed in comments: a href, strong, em, ul, li, blockquote
To protect against spam your comments will not appear on the site until I have manually published them.
* Your email address will never appear on the site.

Search

Subscribe

Subscribe via email or RSS RSS icon
Get updates to currybetdotnet sent to you via email

About Martin Belam

I'm an Internet consultant and writer, with 8 years experience in product management, information architecture, and user experience design for global brands like Sony, Vodafone, The Guardian and the BBC. I specialise in advising on search, widgets, RSS, online news publishing and bulk email delivery.
Martin Belam CV
email: martin.belam@currybet.net
tel: +44 (0) 7801 828718
About Martin Belam and this site

Popular categories

BBC, Doctor Who, Ghost Walks, Media, Music, Newspapers, Search, Web

See all Categories