A day in the life of BBCi Search - part 8

This is part 8 of an 8 part article - 1 2 3 4 5 6 7 8
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Conclusions

The overall conclusions that I have drawn from this study of one days activity on the BBCi Search service are:

• over 80% of users make unique enquiries
• 2 out of 5 searches are specifically focussed on the UK.
• 1 in 12 searches have incorrect spelling.
• 1 in 5 attempts to use advanced search fail.
• searches on education peak after lunch, on entertainment in the late afternoon, and on information in the evening.

I also believe that without the provision of taxonomical matching of content to keywords, by human intervention, the results served to the users of the site would be poorer.

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Posted by Martin Belam, March 27, 2003    
Read the latest posts about: BBC, Search
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