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Not going anywhere today with Expedia

Written by Martin Belam
Published 5 April, 2008
Categories: Web

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I was just trying to tie up some loose ends of my travel arrangements this morning, and wanted to price up the relative merits of flying around Britain rather than using the rail network. All my instincts tell me that, at short notice, it will be much cheaper for me to vastly increase my carbon footprint. However, I wasn't getting any of the information from Expedia.

A visitor to their site this morning was getting a positively old-fashioned "We've taken the whole site down for a re-fit today, sorry about that chaps" message.

Based on their second-quarter earnings last year, my quick rough estimate is that it will be costing them around $44,000 profit per hour to have the site totally unavailable.

Posted by Martin Belam, April 5, 2008
Read more posts on currybetdotnet about: Web

The views expressed on currybetdotnet are my own, and do not reflect the views of my current or former employers.

1 comment so far

John commented on April 6, 2008:

Be careful with EXPEDIA. They tried to scam me once (click on my name to read about my case).
Read also horrible stories from customers at: http://www.expedianews.com

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About Martin Belam

I'm an Internet consultant and writer, with 8 years experience in product management, information architecture, and user experience design for global brands like Sony, Vodafone, The Guardian and the BBC. I specialise in advising on search, widgets, RSS, online news publishing and bulk email delivery.
Martin Belam CV
email: martin.belam@currybet.net
tel: +44 (0) 7801 828718
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