Service availability is not available
by Martin Belam, 5 June 2006
The government in the UK is often criticised over the provision of eGovernement websites, but I was very impressed when browsing the HM Customs and Excise site that they had a 'Service Availablility' page. Real-time monitoring of the availablility of services made available to the public. Very impressive, I thought. Until I clicked on it and read the disclaimer:
The details on these pages are only updated during normal office hours and therefore may not reflect any unplanned out of hours downtime.
Hmmm, in my book that isn't a 'Service Availability' page, that is a static directory of links.