Official BBC Complaints RSS Feed

Martin Belam
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Published 30 August, 2005
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A while back the BBC held an internal competition as part of the run-up to the launch of backstage.bbc.co.uk - I entered a script that scraped the BBC's Complaints site and converted the published responses into an RSS feed. I was partly motivated by the fact that it would be useful for my work (to monitor how the complaints site was being used as it was first launched), and partly motivated by frustration that I had neglected to get RSS output into the functional specification for the site in the first place.

Anyway I'm pleased to say that whilst my script didn't survive the currybetdotnet server move earlier this year, last week we put live on the BBC site an RSS 0.91 feed linking to the published responses on the Complaints site at http://www.bbc.co.uk/complaints/syndication/responses/rss091.xml.

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About Martin Belam

I'm a London-based internet consultant and writer, with 8 years experience in product management, information architecture, and user experience design for global brands like Sony, Vodafone, The Guardian and the BBC. I specialise in advising on search, widgets, RSS, online news publishing and bulk email delivery.
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email: martin.belam@currybet.net
tel: +44 (0) 7801 828718
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