Spurred on by his triumph of branding over service rant about the lack of intelligent URL redirection on the BBC website, Yoz has set up a rant wiki page: What's Wrong With The BBC Website
I like the fact that this is an attempt to flush out into the open what is 'wrong' with the site that isn't on purely business terms - i.e. what is the impact the BBC has in the market - or on purely strategic terms - i.e. why does the BBC have a website anyway.
Instead it is looking at the kind of things that any web-savvy technobod worth their salt could improve with a bit of javascript, a tweak to apache, or the application of some techie common sense - always assuming that the solution is scalable enough to be served reliably on the UK's most popular site ;-)
Go tell us what to improve - http://cheerleader.yoz.com/w/WhatsWrongWithTheBbcWebsite
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About Martin Belam
I'm a London-based internet consultant and writer, with 8 years experience in product management, information architecture, and user experience design for global brands like Sony, Vodafone, The Guardian and the BBC. I specialise in advising on search, widgets, RSS, online news publishing and bulk email delivery.
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3 comments so far
Cheers for the link, though I should probably specify that (a) the idea to set up a wiki page wasn't mine but came from someone anonymous in the Beeb, and (b) that none of the comments below the intro are mine either. I should probably go and make this a bit more explicit...
If I'd known you were happy with explicit I would have said 'fuck' instead of 'goodness'...
*sigh* some people are always trying to ice-skate uphill...